Please read these Terms and Conditions carefully before using the Service
These Terms and Conditions ("Terms", "Terms and Conditions") govern your relationship with website (the "Service") operated by María Carolina Fantozzi (the "artist", "Peperina Magenta", "I", "me", "my").
Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service. By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.
I accept all major International credit cards through Stripe.
VISA / Delta / Visa Electron
MasterCard / EuroCard
All debit cards (eg. Dankort) with Visa or MasterCard logos.
No granting of rights
By buying a photographic print, you are only acquiring material ownership of the print. No other rights are granted or implied. Any reproduction (copying), dissemination, leasing, public exhibition or other analogue or digital use is not permitted unless authorized by law. However, you can resell the print.
When confirming your purchase you are entering into a binding agreement for your purchase. If you wish to change or cancel your order you must contact me as soon as possible. If your order has not been shipped, I will cancel it for you. Shipping costs or other fees will not be returned.
Retention of title
Until full and final payment, the delivered goods shall remain the property of Peperina Magenta.
If you wish to purchase any product or service made available through the Service, you may be asked to supply certain information relevant to your Purchase including, without limitation, your credit card number, the expiration date of your credit card, your billing address, and your shipping information.
You represent and warrant that: (i) you have the legal right to use any credit card(s) or other payment method(s) in connection with any Purchase; and that (ii) the information you supply to us is true, correct and complete.
By submitting such information, you grant us the right to provide the information to third parties for purposes of facilitating the completion of Purchases.
I reserve the right to refuse or cancel your order at any time for certain reasons including but not limited to: product or service availability, errors in the description or price of the product or service, error in your order or other reasons.
I reserve the right to refuse or cancel your order if fraud or an unauthorized or illegal transaction is suspected.
There may be destinations that I cannot deliver to. I reserve the right to cancel an order, if I am not certain that your order will arrive in the best condition.
Border extra costs
Any extra cost that may occur when the purchased product enters the borders of the client's country must be covered by the client himself.
Availability, errors and inaccuracies
I am constantly updating my offerings of products and services on the Service. The products or services available on my Service may be mispriced, described inaccurately, or unavailable, and I may experience delays in updating information on the Service and in my advertising on other web sites.
I cannot and do not guarantee the accuracy or completeness of any information, including prices, product images, specifications, availability, and services. I reserve the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice.
Certificate of authenticity with signature
Every product has a certificate of authenticity, signed by the artist. It is a method of authentication and it is made in order to demonstrate that the collage is an authentic Peperina Magenta artwork.
If you decide to cancel the purchase or return the product/s, you must also immediately return the unused certificate of authenticity. The purchase price shall not be refunded without receipt of certificate of authenticity. This document should be in the same good condition that it was sent by the artist.
The Service and its original content, features and functionality are and will remain the exclusive property of Peperina Magenta and its licensors. The Service is protected by copyright, trademark, and other laws of both the Denmark and foreign countries. My trademarks and products may not be used in connection with any product or service without the prior written consent of Peperina Magenta.
Please be aware that payment for a customized collage is non-refundable and the payment must be in advance. It will be a special work made for who requieres and I will assure that the quality of the final piece will be as you expect.
Please contact me before returning any items.
Any returns must be made no later than 2 weeks from the time of receiving the products, in accordance with EU regulations.
Products are to be returned in original condition in original, undamaged packaging.
No tape is to be attached to the product.
The cost of returning the item and any other possible extra costs are to be paid by the buyer.
It is possible that the Danish Tax Authority decide to charge an extra cost when the product returned arrives to Denmark.
When return goods are received in accordance to the above criteria, I will refund the value of your order, except the shipping costs and possible extra costs.
I reserve the right to refuse any returns which are damaged or do not comply with the above listed criteria.
Please quote your order number on all correspondence.
Returns Damaged products or parcels
If any damage to your parcel/package when receiving it, this must be noted on the delivery note (where you sign for your package). Please document all damages, including the outside packaging and include them in an email to me. Without images of both product and packaging, we will not be able to issue a refund or replace your product.
My shipping partners will attempt several deliveries, but if your order is returned to me through no fault of our own, you will be responsible for the extra delivery charge to cover the second delivery attempt, before I can send your order back out to you.
If you refuse to accept the delivery, the package will be returned to me. If you wish a refund, you will still need to notify me. In this case, shipping costs or other fees will not be returned.
Customized collages and clothing
It is NOT possible to return any clothing or customized collage bought trough my website/web store.
Notification for EU consumers
According to Article 16(c) and (e) of the Directive 2011/83/EU of the European Parliament and of the Council of 25 October 2011 on consumer rights, the right of withdrawal may not be provided for:
1. the supply of goods that are made to the consumer's specifications or are clearly personalized;
2. sealed goods which were unsealed after delivery and thus aren't suitable for return due to health protection or hygiene reasons,
therefore I reserve the rights to refuse returns at my sole discretion.
I only print on demand and I do it through a third party partner. They take care of the printing and shipment. They do NOT accept returns of customized products.
If you notice an issue on the products or anything else on the order, please contact me as soon as possible. I will review any special case, contact the print/shipping company and I will let you know about it.
Wrong Address - If you provide an address that is considered insufficient by the courier, the shipment will be returned to the printer facility. You will be liable for reshipment costs once they have confirmed an updated address with you (if and as applicable).
Unclaimed - Shipments that go unclaimed are returned to the printer facility and you will be liable for the cost of a reshipment to yourself.
Re Governing law
These Terms shall be governed and construed in accordance with the laws of Denmark, without regard to its conflict of law provisions.
My failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding my Service, and supersede and replace any prior agreements we might have between us regarding the Service.
I reserve the right, at my sole discretion, to modify or replace these Terms at any time. If a revision is material I will try to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at my sole discretion.
By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.
If you have any questions about these Terms, please contact me. Thanks.